The Teamwork Doctor: Unlock Performance From Any Seat at the Table with Liane Davey
In this episode of the Influence Anyone podcast (previously Legend Effect), host Howie Chan interviews Dr. Liane Davey, also known as the team doctor. She's the one companies call when teams start breaking down, falling sick, and going off the deep end.
They delve into what makes a team work well, why yours might be going sideways, and what you can do to change your team from any seat at the table. The discussion emphasizes that you will only change your team if you're willing to change yourself first.
Liane provides some powerful frameworks that will allow you to build solid trust with others, speak truth to power and handle conflict with your boss, understand the types of toxic teams out there and how you can best change them. She also provides tips on how to deal with tension and friction within a team and a question that stops conflict in its tracks.
Episode Breakdown:
04:38 Liane's badass parents and their influence on her
07:37 Finding the courage to be fully Liane in public
11:33 The counterintuitive fact that trust and connection come from vulnerability
14:44 The magic pairing: vulnerability and accountability
16:59 The 4 layers of trust and how you're probably eroding it
20:12 Building trust within complex team dynamics
22:19 The difference between a team and a community
26:19 The concept of Thought Load and how we need to protect ourselves from it
29:30 The 6 toxic team archetypes
33:22 How you can change your team from any seat at the table
36:52 Conflict debt, and Liane's journey with conflict at work
40:51 How to handle conflict with your boss and change the trajectory of your team
46:34 Why we suck at working together and the value of getting good at it
51:00 Tips for dealing with tension and friction within a team
56:51 The truth about stoicism and accountability (they're not what you think)
59:31 The question that stops conflict in its tracks
1:03:14 A letter to Liane Davey’s younger self
From Our Guest:
Get the book, The Good Fight, and You First.
Watch Liane's video, How To Handle Conflict With Your Boss (Step by Step).
Quotes:
“ I think in teamwork, if we could get out of our own ways. If we could stop trying to sound smart, if we could stop trying to feel in control all of the time, we'd get a much better reaction from our colleagues and our teammates than we get when we're trying to be Miss Smarty Pants.” – Liane Davey
“So many people sit waiting, believing that everybody else has to change, and that's a guaranteed path to being exactly where you are today.” – Liane Davey
“ The big unlock is recognizing that for you to influence somebody, you have to be willing to be influenced.” – Howie Chan
The Influence Anyone Podcast
The #1 podcast on applied influence psychology. Each episode, Howie Chan, a veteran brand and behavior strategist sits down with world experts and practitioners to uncover the hidden psychology that helps you influence yourself (mastering your mindset, habits, and decisions) and get buy-in from others (your team, clients, and audiences.) Together, we turn science into playbooks you can apply to lead, persuade, and create extraordinary success.
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